Reliance Jio Jobs : JC Digital Repair Specialist A , B & C Job In Reliance Jio Infocomm Ltd

Customer Service team plays a key role in ensuring that we create a world class digital experience for our customers.

As a part of the Customer Service team, you will interact with our customers, understand their problems, identify the gaps and take action to deliver a world class digital experience. We are looking at prospects who can:

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  • Provide real time resolution for 100% customer queries
  • Operate on real-time customer self-service model (RTSS)
  • Set-up customer help desk to handle queries from millions of customers
  • Provide seamless platform based on-boarding & achieve CAF activation TAT for the customers
  • Ensure 100% SIM Provisioning to achieve error free handset activation

 

Reliance Jio Jobs : JC Digital Repair Specialist (A)

 

Function/Business Area : Customer Service

Location : Coimbatore

Education Requirement : 10+2 / ITI / Diploma / Certification in Device Care

Experience Requirement : 0 – Maximum 4 years

 

JC Digital Repair Specialist (A) Job Responsibilities :

1. To interface with customer on handset related issues and troubleshoot handset defects

2. Conversant in assembly /dissasy of smartphones (unibody/ duo body)

3. Knowledge of repairing handsets up to L2 level which involves changing LCD, speaker, mic, Camera, PCB swap and repairs such as charging connector replacement, audio jacks replacement etc.

 

JC Digital Repair Specialist (A) Skills & Competencies :

1. Customer Focus

2. Good Communication Skills

3. Problem Solving

4. Spares operations knowledge

5. Handset Repairs

6. Knowledge of CRM Systems

 

Job PositionLocationStateApply Noq
JC Digital Repair Specialist ACoimbatoreTamil NaduApply Now
JC Digital Repair Specialist AIndoreMadhya PradeshApply Now
JC Digital Repair Specialist ASuratGujaratApply Now

Reliance Jio Jobs : JC Digital Repair Specialist (C)

 

Function/Business Area : Customer Service

Location : Orai & Haldwani

Education Requirement : 10+2/ITI/Diploma/Certification in Device Care

Experience Requirement : Minimum 0 years – Maximum 4 years

 

JC Digital Repair Specialist (C) Job Responsibilities :

1. To interface with customer on handset related issues and troubleshoot handset defects

2. Conversant in assembly /dissasy of smartphones (unibody/duo body)

3. To repair handsets up to L2 level which involves changing LCD, speaker, mic, Camera, PCB swap and repairs such as charging connector replacement, audio jacks replacement etc.

 

JC Digital Repair Specialist (C) Skills & Competencies :

1. Customer Focus

2. Good Communication Skills

3. Problem Solving

4. Spares operations knowledge

5. Handset Repairs Knowledge of CRM Systems

Job PositionLocationStateApply Now
JC Digital Repair Specialist COraiUttar PradeshApply Now
JC Digital Repair Specialist CHaldwaniUttarakhand
JC Digital Repair Specialist CGola GokarannathUttar Pradesh
JC Digital Repair Specialist CVadakaraKeralaApply Now
JC Digital Repair Specialist CNarsapurAndhra PradeshApply Now
JC Digital Repair Specialist CMorviGujaratApply Now
JC Digital Repair Specialist CNakodarPunjabApply Now
JC Digital Repair Specialist CAnantapurAndhra PradeshApply Now
JC Digital Repair Specialist CBilaspurChhattisgarhApply Now
JC Digital Repair Specialist CNimbaheraRajasthanApply Now


Reliance Jio Jobs : JC Digital Repair Specialist (B)

 

Function/Business Area : Customer Service

Education Requirement : 10+2/ITI/Diploma/Certification in Device Care

Experience Requirement : 0 – Maximum 4 years

 

JC Digital Repair Specialist (B) Skills & Competencies :

1. Customer Focus

2. Good Communication Skills

3. Problem Solving Spares

4. Operations knowledge

5. Handset Repairs Knowledge of CRM Systems

 

JC Digital Repair Specialist (B) Job Responsibilities :

1. To interface with customer on handset related issues and troubleshoot handset defects

2. Conversant in assembly /dissasy of smartphones (unibody/ duo body)

3. To repair handsets up to L2 level which involves changing LCD, speaker, mic, Camera, PCB swap and repairs such as charging connector replacement, audio jacks replacement etc.

 

Job PositionLocationStateApply Now
JC Digital Repair Specialist BKolhapurMaharashtraApply Now
JC Digital Repair Specialist BVaranasiUttar PradeshApply Now
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